CCOM Group

CCOM GroupCCOM Group and its affiliates are proud of the level of HVAC and building system expertise they can offer to customers.
By Wholesale and Distribution Staff 

Colonial Commercial (CCOM Group) is more than just a wholesale distribution company. Through its affiliates, Universal Supply Group, RAL Supply, American Universal Supply, and S&A Supply, the Hawthorne, N.J.-based company serves as a full service technical supply house covering all of New Jersey, The Hudson Valley, Long Island, and Metro NY, as well as the Berkshires in Western Massachusetts. 

“We have all the complexity of a traditional wholesaler, including traditional ‘over the counter’ business, but we also provide plan and spec support, building automation and control panel fabrication. This combination of product and industry expertise allows us to provide a unique solution in the residential, commercial and industrial marketplaces,” CEO Pete Gasiewicz says. 

“CCOM’s employees are as diverse as our line card. Our mechanical controls engineers, field salespeople, branch managers, product managers, field service technicians, counter and showroom personnel work on many projects together creating a bundled solution across all of our business segments. Customers will seek us out for everything from central residential air conditioning, furnaces, boilers, plumbing products, commercial rooftop air conditioners, variable volume air conditioning systems, make–up air systems and Honeywell control packages where we provide the design, the drawings, the commissioning and the start-up,” said Nick Conte, vice president of corporate sales.     

“CCOM is a business built on relationships, partnering with some suppliers as far back as 1940, when we used Honeywell products in our small oil burner business. These philosophies continue today with companies like Daikin, our largest single equipment supplier. They acquired the Goodman and Amana brands in 2012, and have really invested in both,” Vice President of Purchasing John Hildebrandt says. ccom box

Daikin, a global leader in heating, air condition and ventilation (HVAC) products is nearing completion of its new $417 million state-of-the art campus just outside of Northwest Houston. The new facility has been named Daikin Texas Technology Park.

The new campus name reflects Daikin’s dedication to local, in-country manufacturing; the development of new, innovative technology; and the park-like setting on which the campus is placed.  

When complete, the Daikin Texas Technology Park will encompass 4.1 million operational square feet – about the size of 74 football fields, end zones included. The HVAC company will centralize engineering, logistics, manufacturing, research and development, testing and customer support at the new facility. Daikin manufactures residential and commercial heating and air conditioning products under the Daikin, Goodman® and Amana® brand heating and air conditioning brands.

Empowering Staff

CCOM operates 17 branch locations through its four affiliates. Each location is typically 20,000 square feet and includes a sales counter, sales offices, training rooms and customer pickup docks.  Additionally, five locations feature a plumbing showroom that plumbers and builders use to work with their end users.

Staff members at all of CCOM’s locations are able to make quick decisions on behalf of their customers. The company can typically provide quotations within 24 hours of an initial request. “We pride ourselves in making it easy for our customers to do business,” Vice President of Marketing Angie Meyer says. “While we’ve diversified our business to serve several markets, contractors can still find distributors on every corner, so we have to give them compelling reasons to come back to us.”

The company can move stock between locations or send it directly to customers using either its fleet of trucks or through drop shipping. The company uses the Epicor enterprise resource planning (ERP) system to track inventory levels at its branches. “Customer needs are our top priority when we transfer inventory,” Meyer says. “By using our ERP system, our branch managers can gain a better understanding of how they are delivering and moving inventory, which helps them work with within our organization to ensure they have inventory on a just-in-time basis.”

A Culture of Inclusion

CCOM, through its affiliates, has a long history in the industry, including recognition in the HARDI Top 50 and Supply House Times top 150 year after year. Universal Supply Group, the company’s largest affiliate, was founded in 1940, S&A Supply in 1972 and RAL Supply Group goes all the way back to 1920.

In addition to having long histories in their respective territories, all of CCOM’s affiliates share a common ideology. “We try to have a culture of inclusion instead of one of intimidation. We lead by example, and I hope most of our employees feel this is a nice place to work. They know what they say matters, and they can make decisions freely,” stated Melissa Williams, chief operating officer and vice president of corporate operations and human resources.

The company’s diverse management team includes executives from a variety of channels, including several that worked at the manufacturing level. Gasiewicz’s background includes experience at ICP/Carrier and Fedders North America. “We believe that if you’re going to deal with OEM suppliers, it’s a huge advantage to have worked as one,” he says. “We  speak to suppliers with respect and have an open two-way communication, which we believe comes from our experience on both sides of the table.”

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