FinishmasterFinishMaster is dedicated to going above and beyond when it comes to servicing its customers in the automotive aftermarket industry.

By Stephanie Crets

FinishMaster has grown from a single outlet to more than 205 locations in 32 states since its founding in 1968.  With more than 1,800 team members, the company’s combined experience and knowledge enables it to provide customers with the best automotive and industrial paint products and services needed to grow their businesses.  Through exceptional customer service and a commitment to its core values, FinishMaster has become a leader in the automotive aftermarket.

“I believe we’re the leader in providing value to our customers because of our people,” President and COO Steve Arndt says. “All of our team members strive to wow our customers and give them the greatest experience whether they have been here for 30 years or 18 months. We’re a united team in that way. Culture will eat strategy’s lunch every day, and if you have the right culture, your strategy will follow. That philosophy has put FinishMaster in a leadership position.”

Circle Tool Supply picWhen it comes to customer service, Circle Tool Supply exceeds expectations by providing its customers with timely and affordable products.
By Bianca Herron

Like all independent industrial distributors, Circle Tool Supply (CTS) faces the familiar challenges of a crowded, competitive market targeting the same customers. That’s why the Hammond, Ind.-based company must supply its products quickly, economically and flexibly when called on, President Chris Byrd says.

CTS has two warehouses and offices, located at its Indiana and Kansas City, Mo., locations, where it stocks thousands of products. These include hand and cutting tools, abrasives, power tools, safety equipment, MRO supplies and material handling equipment that helps its customers’ manufacturing processes.

Conney Safety ProductsAfter taking over the chassis market, TRAC Intermodal is pooling equipment to make the pick-up and drop-off experiences more efficient for customers.

By Tim O’Connor

When people think of cargo transportation they think about big ships pulling into port, railroads crossing the countryside and semi-trucks navigating spaghetti-like highway interchanges. But between those areas lies the connective fabric that links the transportation modes together: the chassis that containers ride on as they move from ship to rail to final destination. As the cargo industry changes, TRAC Intermodal has become the largest chassis pool manager and chassis supplier in North America, making it an invaluable part of the supply chain.

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