Kimball MidwestKimball Midwest’s ownership is concerned about serving customers and cultivating employees over short-term profits.

By Tim O’Connor

Customer demands are always evolving, and suppliers must constantly work to keep up. That’s especially true for businesses that provide the everyday tools and equipment companies need to keep their business running. “[Customers are] pressured to do more and it’s imperative we partner with them to help them be more efficient in what they do,” says Chas McCurdy, vice president of Kimball Midwest, a supplier of maintenance, repair and operations products.

The trend in distribution today is toward just in time delivery. Kimball Midwest prides itself on having a large inventory with an emphasis on, “if you want it, we have it.” “We definitely are setting the pace and leading the industry in service rate and fulfillment rate,” McCurdy says.

Erb Co. picErb Co. has supplied western New York with plumbing and HVAC equipment for four generations.

By Chris Petersen

There are a lot of ways to measure success, but for Buffalo, N.Y.-based Erb Co., the fact that it has thrived for four generations and more than 100 years is the best measure of its success. As Vice President of Sales Gary Bosley explains, the longevity of Erb Co. stands as testament to its ability to service customers with plumbing and HVAC distribution throughout western New York and gives those customers peace of mind that they will be dealing with a distributor that is going to be around for the long haul.

Founded by George Erb in the early years of the 20th century, Erb Co. initially provided irrigation supplies for local farmers. Over the years, the company’s product mix has evolved to include one of the broadest arrays of plumbing and HVAC equipment in the industry, from some of the most well-known manufacturers. The company has developed a strong base of loyal customers in the residential and commercial construction sectors, and the company says nothing is more valuable to Erb Co. than the strong bond it has developed with those customers. “The philosophy of Erb Company boils down to the importance of the quality of the relationship that is forged when doing business with valued customers,” the company says.

CCOM GroupCCOM Group and its affiliates are proud of the level of HVAC and building system expertise they can offer to customers.
By Wholesale and Distribution Staff 

Colonial Commercial (CCOM Group) is more than just a wholesale distribution company. Through its affiliates, Universal Supply Group, RAL Supply, American Universal Supply, and S&A Supply, the Hawthorne, N.J.-based company serves as a full service technical supply house covering all of New Jersey, The Hudson Valley, Long Island, and Metro NY, as well as the Berkshires in Western Massachusetts. 

“We have all the complexity of a traditional wholesaler, including traditional ‘over the counter’ business, but we also provide plan and spec support, building automation and control panel fabrication. This combination of product and industry expertise allows us to provide a unique solution in the residential, commercial and industrial marketplaces,” CEO Pete Gasiewicz says. 

Regal PlasticsRegal Plastics’ triple-pronged business approach keeps it ahead of its competition.

By Jim Harris

Regal Plastics’ ability to offer distribution, retail and fabrication services under one roof is its biggest market differentiator.

The Irving, Texas-based company considers itself “three businesses in one,” with each aspect of its operation serving a different client base and offering different services. “Our competitors don’t do that – they have chosen to go one way or the other, but we choose to do all three,” Vice President and General Manager Wayne Gono says.

Regal Plastics’ business-to-business distribution operation offers plastic sheets, rods and tubes to customers in the industrial, construction and other markets. Customers include manufacturers that use the plastics supplied by the company as raw material for their own products. “The plastics market is very diversified – there’s hardly a industry that doesn’t use plastic,” he adds.

NEW Headquarters Canton MA BuildingNortheast Wholesale’s owners take pride in the relationships the company has built with manufacturers and customers.

By Jim Harris

A box of nails supplied by Northeast Wholesale (NEW) is more than what it seems. “We are really innovators when it comes to private-label branding on hand-driven nails – we can put our customers’ name, store codes, website and address on every single box that goes out of our warehouse for them,” Co-owner John Hurwitz says. “This has really aided our customers in differentiating themselves from big-box stores and other competitors.”

The company began offering private-label nails in the early 1990s at the suggestion of Rick Hurwitz, the company’s co-founder and other owner. In addition to customizing boxes of nails for its customers, NEW also offers nails in boxes bearing its own brand and logo.

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