Wildman Business Group has been offering laundry services in north-central Indiana since 1952. But as it diversified into additional businesses, growth accelerated. “We’ve been growing about 15 percent on average with our distribution companies,” CEO Josh Wildman reports. “Since the year 2000, we have completed four five-year strategic plans, each one being accomplished a year ahead of schedule. Our revenue today is 10 times what it was 15 years ago, going from 60 employees to 216, and it’s all organic growth. We are currently planning our next five-year plan, set to launch in October.”

When it comes to growth and building its marketshare, “the sky’s the limit” for SpaceGuard Products, President and Owner Eddie Murphy says. “I’m proud of the fact that we are a second-generation business that’s been profitable and grown 10 percent a year while remaining family owned,” says Murphy, who purchased the company in 2012. 

When he joined the company as its sales manager in 2008, Murphy initially helped SpaceGuard grow by overhauling its sales and marketing staff. From there, he helped build its reputation among target industries. “Our reputation is what I’m most proud of. I’ve put my personal name on everything we do. We go above and beyond the call of duty for our customers, from giving a quicker response time on a quotation to generating qualified sales leads specific to a distributor,” he says. “When a customer has an issue, I don’t hesitate to take ownership of it. 

When Omaha Paper Co. began looking at how to take advantage of the Internet it discovered the potential of an e-commerce platform. Through a trial-and-error process, the company figured out that it was possible to sell its products nationwide. Since Omaha Paper Co. was unsure of the outcome and did not want to risk the company’s reputation, President Robert Powell and his brother, Vice President Kevin Powell, decided to start a new company to work out the kinks. Within a few years, the test company was selling products to all 50 states. One customer in Hawaii paid shipping costs that were more than the product itself. The lesson was clear: Customers will pay for convenience if a business offers an easy–to-navigate website and delivery. 

On Christmas Eve 2007, approximately a month after Randy Trachtenberg purchased M&M Supply, he was approached by a salesperson who told him he needed a check made out to a furniture store near one of the company’s stores in Oklahoma City, Okla. 

“I told him ‘I’m not going to buy your wife a new dresser,’” Trachtenberg says. “He responded by telling me he needed the money for two new mattresses and box springs he wanted delivered to one of our customers on a drilling rig.”

After hearing this, Trachtenberg approved the purchase and made sure the beds were delivered that day, ensuring a comfortable holiday for a few of the employees of one of his company’s customers.

Kodiak Building Partners CEO and co-founder Steve Swinney admits that Kodiak’s founders chose a risky time to leave their positions at a leading building materials company to invest in a construction recovery. It was 2010, and the construction industry was only beginning to rebound from the recession that rocked the market just a few years earlier. Swinney and his partners were not deterred. “We felt as though there was an opportunity for investment,” he says.

The team believed that the industry could only improve, and the time was right to launch a business. “The market hadn’t really turned around, but it had bottomed out,” Swinney explains. 

“We did a lot of market research, and we felt a recovery was coming. It was very much a risk.”

Increased competition in the hardware space is the biggest challenge facing Gordon Flesch Co. The company’s primary business for the past 60 years has been selling printers, copiers, fax machines and other business equipment, but the competitive nature of the market is creating more price pressure than ever before. The answer, according to Patrick Flesch, vice president of sales for the western region, is not simply better and more efficient machines, but more complete service.

Current Issue

Check out our latest Edition!

 

jim editor wdi

Contact Us

Wholesale and Distribution International

150 N. Michigan Ave., Suite 900
Chicago, IL 60601
312.676.1100  312.676.1101

Click here for a full list of contacts.

Latest Edition

Spread The Love

Back To Top