Founded by Roy Hollabaugh Sr. in 1945 in Portland, Ore., Hollabaugh Brothers & Associates (HBA) is today a fourth-generation family business. The company’s aim is to be the top manufacturer’s representative in the plumbing and HVAC wholesale industry in the Pacific Northwest through superior marketing, sales, service and product knowledge.

“Each generation of family leadership has made the commitment to strengthen and improve upon the great opportunity of Hollabaugh Brothers & Associates,” President Chad Hollabaugh says. “We’ve made the commitment to a smooth transition from one generation to the next, and we always recognize that long-term relationships are built on trust.  Trust is a major foundation block that is crucial to a strong family business.”

For more than 67 years, Dawson Co. has represented and distributed some of the biggest and best-known names in the plumbing and HVAC industries throughout Southern California. The reasons for the company’s prolonged success in one of the nation’s largest markets are rooted in its bedrock principles of exceptional customer service and strategic financial management, according to Executive Vice President Frank Dunn. As the company looks forward to the future, it’s safe to say that those business principles will continue to be the foundation on which Dawson Co. builds its continuing success. 

Just as slow and steady wins the race, hard work and integrity have served Clark and Associates well during its 30-year history. Founded by President Gary Clark and his father in 1985, Clark attributes the company’s longevity to hard work and values. “We run our business by our value principles,” he stresses. “That includes our integrity, hard work and our dedication to our employees and customers. We have a reputation for success and winning.”

Indeed, while other companies are consolidating, Clark and Associates – referred to as “Team Clark” – is prospering with double-digit growth. Clark cites the ability of his company’s inside and outside marketing teams to work together as one of its competitive advantages. “We’ve added an entire inside sales department, which consists of three salespeople and two marketing communications people,” he says. Another competitive advantage is the synergy among the variety of industries that the company serves.

For Bailey Sales & Associates, maintaining a physical presence within the main markets its serves goes a long way toward achieving its service goals. “We are the people contractors, engineers and wholesalers call when a situation arises,” says Kevin Jones, a principal owner of the Seattle-based company.

In addition to its headquarters in Seattle, where it owns and operates a 20,000-square-foot warehouse, Bailey Sales operates satellite locations in Portland, Ore., Eugene, Ore. and Spokane, Wash. “Satellite offices allow us to provide better service to our markets,” Jones adds.

Bailey Sales & Associates is a manufacturer’s representative serving the commercial and residential markets. The company represents manufacturers of commercial and residential plumbing, heating and HVAC products and decorative plumbing fixtures, and works with wholesale distributors and others within a large geographic region that includes Washington, Oregon, Northern Idaho, Montana and Alaska.

When Frank Fein started Associated Marketing Inc. in 1981, he brought the experience he had gained during his career working for another manufacturer’s representative in the late 1970s. That know-how, combined with the experience of Fein’s business partner, helped Associated Marketing get a leg up in the Philadelphia area marketplace. In time, it also led to the company becoming one of the region’s premier representatives of both commodity and engineered products, from some of the largest brands and most respected manufacturers in the country. 

Today, Associated Marketing continues to lead the pack with a strong focus on logistics and what Fein calls the company’s “soup-to-nuts” approach to serving its customers. Thanks to this emphasis and the company’s adoption of the latest technology, Associated Marketing has positioned itself as a major player in the industry for a long time to come. 

Added Sales Co.’s business is focused on products, but its success really depends on its people, President Jim Tracey says. “We treat our employees the way we want to be treated ourselves,” he says. “In return, what we get is excellent work and loyalty.”

Based in Wood Dale, Ill., Added Sales represents 15 companies that manufacture plumbing, heating and electrical products. The company started operations in 1953, during “the infancy of the rep business in the Chicagoland area,” Tracey says. “Our company was probably the first to take plumbing into the hardware side of the business.”

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